Job Title: Senior Care Support Worker
Responsible to: Clinical Services Development Lead
Hours: Bank hours
Salary: NHS Agenda for Change Band 3
Developed: September 2018

As an integral member of the Rapid Response and Hospice at Home Team, you will be responsible for providing support to Rapid Response Lead Nurses in relation to day to day clinical activities, providing patient care within agreed policies and procedures and agreed levels of service delivery, contributing to the everyday provision of care services; including supporting patients, families, staff and volunteers.

The Senior Care Support Worker (SCSW) will help the Rapid Response Lead Nurses to ensure high quality palliative and end of life care provision is maintained for patients in their own homes, and provide support to their families. Under the supervision of the Lead Nurse, the SCSW will assess, plan, implement, evaluate and co-ordinate care to meet patient’s care needs encouraging re-ablement and well-being models of care. At all times the post holder will ensure patients and their carers receive the right hospice care, at the right time and in the right place, optimising patient and carer satisfaction by always facilitating individual’s preferences and a personalised care approach.

The SCSW will support the Lead Nurses by providing specialised palliative and end of life care which is safe, caring, responsive, effective and well-led supporting the Hospice’s compliance with all aspects of Care Quality Commission (CQC) national standards and related legislation.

The post is to become part of our valued team – a flexible approach to your working hours is essential. Successful candidates will need to be able to work across each night of the week, including Bank Holidays.

You will have a Care Certificate or equivalent i.e. a Level 3 Diploma/NVQ Level 3 in Health and Social Care for adults, preferably a Level 3 Diploma or equivalent certificate in palliative/end of life care and have received training for communication skills relevant to palliative/end of life care.

You will need a minimum of 2 years care experience with palliative/end of life patients (any setting) and be able to work autonomously and as part of team, be able to demonstrate excellent communication skills and have experience of supervising/supporting team members. Car driver is essential.

You will have a caring and compassionate nature with the ability to think and operate within the ethos of the Hospice.

The Hospice is committed to safeguarding and promoting the welfare of individuals and expects all staff to share this commitment. As part of our safe recruitment practice, it is a mandatory requirement for all newly appointed staff to undertake a Disclosure and Barring Service (DBS) check, this will be updated 3 yearly.

For further details / informal visits please contact: Thom Allison, Clinical Development Lead, 02476 865440, or email

Application Deadline: Rolling

Application form May 19

TC SCSW RR_HaH nights permanent

MAEH Rapid Response Senior Care Support Worker JD_PS copy